About the Role
We are looking for an organized, detail-oriented Vehicle Partnership Administration Officer to support the seamless onboarding and administrative management of partner vehicles on the HAUP platform. In this role, you will be responsible for handling contract administration, verifying vehicle documents, coordinating vehicle onboarding schedules with operations teams, tracking partner payouts/reports, and providing back-office operational support to ensure a smooth partnership lifecycle.
Key Responsibilities
Contract & Document Administration: Draft, verify, process, and archive partnership agreements, vehicle registration documents, insurance policies, and tax records for all vehicles onboarding the HAUP platform.
Vehicle Onboarding Coordination: Coordinate step-by-step onboarding workflows with vehicle host partners, internal operations, tech support, and station managers to ensure vehicles are inspected, hardware-fitted, and activated on time.
Database & Inventory Management: Maintain accurate, up-to-date database records of all partner vehicles, partner contacts, contract expiry dates, insurance renewals, and vehicle status across internal management systems.
Payout & Report Support: Assist in gathering operational metrics, calculating monthly revenue sharing/payouts, and preparing accurate billing/payout statements for vehicle partners in collaboration with the Finance & Accounting team.
Partner Support & Communication: Serve as the primary back-office contact for partner inquiries regarding contract statuses, payments, insurance claims, or documentation updates, delivering prompt and professional service.
Process Optimization: Continuously improve document workflows and admin procedures to reduce onboarding turnaround time and enhance overall partner satisfaction.
Skills and Qualifications
Education: Bachelor’s degree in Business Administration, Marketing, Communications, International Business, or a related field.
Experience: 2–5 years of proven experience in Strategic Partnerships, Account Management, Business Development, or Merchant Acquisition (experience in mobility, real estate, tech startups, travel, or automotive sectors is a strong plus).
Skills: Exceptional interpersonal, communication, and relationship-building skills. Strong commercial negotiation, pitching, and proposal-structuring capabilities. Strategic mindset with the ability to turn abstract partner concepts into actionable agreements.
Languages: Excellent command of written and spoken Thai, with good working proficiency in English.
Attributes: Self-motivated, target-conscious, adaptable to a fast-paced startup environment, and passionate about mobility technology and sustainable energy ecosystems.
Other: Valid driver’s license and flexibility to travel for partner site visits within Bangkok and regional hubs.